FAQ

When will my order arrive?

For domestic Mainland shipments (UK), please allow 1-6 business days after shipment for your package to arrive, depending on the shipping option selected. For international shipments, it takes approximately 8-18 business days to receive your package, although sometimes it may be sooner or later depending upon your country’s customs department. After your order is processed, you will receive an email with your order confirmation. Please be aware that delays may be imposed by your country’s customs clearance. Uncle Brow Brows is not responsible for paying any fees or rates charged by customs. These charges are the responsibility of the customer. Please note - parcels being delivered to Finland, Denmark, Norway, or Sweden will be delivered to your closest Parcel shop. The consignment can be tracked (upon the parcel/s arriving at the local Parcel Office), via www.postnord.dk (for Danish deliveries), www.postnord.se (for Swedish deliveries) www.postnord.fi (for Finnish deliveries) or www.postnord.no (for Norwegian deliveries) using the Parcel ID number located under the barcode on the label (e.g. 91122334455SE). Please be advised that the consignment/s can only be held at the Parcel Office for a limited amount of time (usually 5 or 10 working days), before being returned to sender, so please be aware of this. Parcels sent to Austria and Italy Business addresses require an EORI number even if the recipient is a private individual. If this cannot be provided, please send it to a residential address instead.
Do you ship internationally outside the UK?

Yes we ship internationally. Upon checkout, you can select standard shipping which takes approximately 8-18 business days to arrive after being shipped to you. International customers assume responsibility for any duties / taxes that may be incurred from customs.
How much does shipping cost?

Domestic Mainland UK shipping & handling is FREE when you spend £8.00 or more, and £0.99 on all other orders. Northern Ireland shipping & handling is FREE when you spend £22.00 or more, and £1.99 on all other orders. All International Shipping & Handling is £14.99, and we ship worldwide.
What types of payments do you accept?

We accept Visa, Visa Electron, MasterCard, American Express, Discover, Maestro, China Union Pay, JCB, Cartes Bancaires, Apple Pay and PayPal.
Why the Pen Name, Uncle Brow Brows?

Well, like I tell everyone else, you'll have to find out by reading my first book, Wild Yak Yip. 😁
Are your books available on Amazon?

Wild Yak Yip is available on Amazon.com for the USA market in paperback format. The content is the same, but it's printed on demand using Amazon Kindle Direct Publishing, and the book differs slightly with no text on the spine of the book and a different ISBN: 9798363188107. I have done this to allow my USA readers to have a cheaper way of purchasing the book.